Support Mission Statement
There are several options available for you to obtain information and to help with your Spirit™ POS system. Regardless of your choice, our mission is to give you the best customer service possible.
Your monthly maintenance fee includes access to this web site. Here you will find software updates, operating manuals, trouble shooting guides and knowledge base articles.
If you cannot access this site, please try the 'Lost Password' link first. If you still have trouble gaining access, send an e-mail message to
with the subject of 'Requesting Support Site Password'. Make sure you supply your Store Name and Customer ID in the message body.
Disclaimer: By accessing any information contained herein you agree not to reproduce or distribute any information provided by or pertaining to Spirit Software or its customers. Furthermore, by accessing information on this site you agree not reproduce or collect information pertaining to Spirit Software or its affiliates without the expressed written consent of Spirit Software Inc.